John Gilbert Garcia LogoJuanGrowthLab

Privacy Policy

Last updated: October 11, 2026

This Privacy Policy describes how JuanGrowthLab ("we," "us," or "our"), facilitated by John Gilbert Garcia, collects, uses, and protects your personal information when you use our website, training programs, coaching services, and participant portal (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, organization, and program of interest when you submit a contact form, register for a program, or create a participant portal account.

We also collect information related to your participation in our programs, including project submissions, DMAIC phase progress, uploaded documents, assessment records, and coaching notes. In addition, we automatically collect technical data such as your device type, browser, and usage activity to operate and improve the Platform.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide program information;
  • Deliver and administer Lean Six Sigma training, coaching, and certification;
  • Track your DMAIC project progress and assessment outcomes;
  • Communicate with you about your participation and account;
  • Improve our programs, content, and Platform features;
  • Comply with applicable legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted service providers who help us operate the Platform, such as hosting, email delivery, and customer relationship management providers, under appropriate confidentiality and data protection obligations. We may also disclose information when required by law or to protect our rights and the safety of others.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access to, correction of, or deletion of your personal information. You may also opt out of certain communications at any time. To exercise these rights, contact us using the details below.

6. Cookies and Tracking

The Platform may use cookies and similar technologies to operate sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect some features.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this page periodically.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at john.garcia@lss-excellence.com.